Our contact details
Name: Kevin Parnham
Phone Number: 07865081756
The type of personal information we collect.
We currently collect and process the following information:
· First and Last Name
· Email Address
· Contact phone number
· Full postal address
· Emergency contact details
· Any medical conditions we need to know about
How we get your personal information and why we collect it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To send you our newsletter
· To process your bookings and payments
· To contact you for further information
· To share with our guides when necessary to ensure your safety on booked events.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored on a password protected desktop PC. The password is only known to the Data controller. If the data is stored in paper format this is stored in a securely locked draw.
We keep all types of information for a period of 6 years. We will then dispose of this information by shredding physical data or deleting electronic data. The period of 6 years is in line with recommendations from the Information Commissioners Office.
Your data protection rights.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com or 07865081756 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org or 07865081756.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk